Can this enquiry get a price in 30 seconds?
You can’t answer WhatsApp from the top of a ladder. But while you finish the job, your customer is messaging three other companies, and most of them book whoever replies first. Watch a normal Monday, then try the system that answers for you.
Your business
Pick your trade. Each one has its own services and indicative SGD prices from Singapore price guides. The story above changes with it.
FixRight Handyman · price table
| Drilling and wall mounting | S$50–S$120 |
| TV bracket installation | from S$60 by property size |
| Door repair | S$80–S$200 |
| Lock replacement | S$180–S$400 |
| Locked out | S$150–S$350 |
| Furniture assembly | S$50–S$150 |
Customers don’t wait. Most businesses make them.
42 hrs
The average business took 42 hours to reply to a web enquiry, and 23% never replied at all.
7×
Businesses that replied to an enquiry within an hour were about seven times more likely to reach the customer than those that waited even one more hour.
1 in 5
When a business misses their call, one in five customers immediately calls another business.
80%
of social media users in Singapore use WhatsApp, the country’s most popular platform.
The messy enquiry
Real enquiries arrive half-finished, in Singlish, at midnight. Pick one or write your own.
Your call
Before the system answers: what would you do with this message?
Next step
Is it urgent?
What it’s worth to the business
Your numbers, not ours. Instant, accurate first replies save the typing and catch the enquiries that go cold while you’re on a job.
12 hours
of reply-writing saved each month (you still spend about a minute checking each draft)
7.8 jobs
a month no longer lost to slow replies
S$1,403
estimated monthly revenue recovered
Make it yours
Your services, your prices, your rules for what always goes to a person. I set this up on WhatsApp, email or your website form, with you approving replies until you trust it.
Adapt this to your enquiries